{"id":48,"date":"2025-11-30T20:33:28","date_gmt":"2025-11-30T20:33:28","guid":{"rendered":"https:\/\/carriehandmade.com\/?page_id=48"},"modified":"2025-11-30T20:35:53","modified_gmt":"2025-11-30T20:35:53","slug":"politica-de-devolucao-e-ree","status":"publish","type":"page","link":"https:\/\/carriehandmade.com\/en\/politica-de-devolucao-e-ree\/","title":{"rendered":"Politica de Devolu\u00e7\u00e3o e Reembolso"},"content":{"rendered":"
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Returns and Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Welcome to Carrie Handmade<\/h2>

What you need to know<\/h3>

We sincerely hope you love your bags as much as we do. However, if for any reason you wish to return an item, please read the information below before proceeding:<\/p>

  • If the order is lost or if the customer is not satisfied with the product purchased due to damage, we offer exchanges, returns, and refunds. The consumer has 30 days after receiving the order to request a return or exchange, but shipping costs are the customer's responsibility!<\/li>
  • \u00a0To be eligible for a return, the item must be in the same condition as when you received it, unused and in its original packaging. You will also need to provide the receipt or proof of purchase. Used, damaged, dirty, or altered items may be rejected and returned to the customer.<\/li><\/ul>

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    If you have received an incorrect or damaged item, please refer to the section below entitled \u201cHow to make a return.\u201d<\/p>

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    How to make a return<\/h4>

    If you wish to make a return, please contact us to start the process and you will be directed to our returns service. After submitting the form, we will contact you via email with further instructions. Please note the following:<\/p>

    • We do not cover the costs of return shipping*, and these will be deducted from your refund.<\/li>
    • We do not accept returns after 30 days from the date of receipt, and any shipment made after 14 days may be rejected.<\/li>
    • When you drop off your package at the post office, we recommend that you obtain the tracking number and proof of shipment for future reference.<\/li><\/ul>

      If you need further assistance with your return, please email us at geral.carriehandmade@gmail.com<\/strong>\u00a0for assistance.<\/p>

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      Refunds<\/h3>

      The refund will be automatically made using the same original payment method within 10 business days<\/strong>Please note that it may take some time for your bank or credit card company to process and make the refund available.<\/p>

      If they have already passed more than 15 business days<\/strong>\u00a0if we have approved your return and you have not yet received your refund, please contact us via email. geral.carriehandmade@gmail.com<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Politica de Devolu\u00e7\u00f5es e Reembolso Bem-vindo \u00e0 Carrie Handmade O que precisa de saber Esperamos sinceramente que adore as suas bolsas tanto quanto n\u00f3s. No entanto, se por algum motivo desejar fazer uma devolu\u00e7\u00e3o, por favor leia as informa\u00e7\u00f5es abaixo antes de proceder: Se a encomenda se perder ou se o cliente n\u00e3o estiver satisfeito com o produto adquirido devido a danos, fazemos trocas, devolu\u00e7\u00f5es e reembolsos. O consumidor tem 30 dias ap\u00f3s a rece\u00e7\u00e3o da encomenda para solicitar a devolu\u00e7\u00e3o ou a troca, mas os custos de envio s\u00e3o da responsabilidade do cliente! \u00a0Para ser eleg\u00edvel para devolu\u00e7\u00e3o, o artigo deve estar nas mesmas condi\u00e7\u00f5es em que o recebeu, sem uso e na embalagem original. Tamb\u00e9m ser\u00e1 necess\u00e1rio apresentar o recibo ou comprovativo de compra. Itens usados, danificados, sujos ou alterados de alguma forma podem ser rejeitados e devolvidos ao cliente. \u00a0 Se recebeu um artigo incorreto ou danificado, consulte a sec\u00e7\u00e3o abaixo “Como fazer uma devolu\u00e7\u00e3o”. \u00a0 Como fazer uma devolu\u00e7\u00e3o Se deseja fazer uma devolu\u00e7\u00e3o, entre em contacto connosco para dar in\u00edcio ao processo e ser\u00e1 encaminhado para o nosso servi\u00e7o de devolu\u00e7\u00f5es. Ap\u00f3s o envio do formul\u00e1rio, entraremos em contacto consigo atrav\u00e9s de um e-mail com mais instru\u00e7\u00f5es. Tenha em conta o seguinte: N\u00e3o assumimos os custos de envio da devolu\u00e7\u00e3o*, e estes ser\u00e3o deduzidos do seu reembolso. N\u00e3o aceitamos devolu\u00e7\u00f5es ap\u00f3s 30 dias da data de rece\u00e7\u00e3o e qualquer envio efetuado ap\u00f3s 14 dias pode ser rejeitado. Ao entregar o seu pacote nos correios, recomendamos que obtenha o n\u00famero de rastreamento e o comprovativo de envio para refer\u00eancia futura. Se precisar de mais ajuda com a sua devolu\u00e7\u00e3o, envie um e-mail para geral.carriehandmade@gmail.com\u00a0para assist\u00eancia. \u00a0 Reembolsos O reembolso ser\u00e1 automaticamente efetuado pelo mesmo m\u00e9todo de pagamento original no prazo de 10 dias \u00fateis. Lembre-se de que pode demorar algum tempo at\u00e9 que o seu banco ou operadora de cart\u00e3o de cr\u00e9dito processe e disponibilize o reembolso. Se j\u00e1 tiverem passado mais de 15 dias \u00fateis\u00a0desde que aprovamos a sua devolu\u00e7\u00e3o e ainda n\u00e3o tiver recebido o reembolso, por favor contacte-nos atrav\u00e9s do e-mail geral.carriehandmade@gmail.com.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-48","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/carriehandmade.com\/en\/wp-json\/wp\/v2\/pages\/48","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carriehandmade.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carriehandmade.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carriehandmade.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carriehandmade.com\/en\/wp-json\/wp\/v2\/comments?post=48"}],"version-history":[{"count":4,"href":"https:\/\/carriehandmade.com\/en\/wp-json\/wp\/v2\/pages\/48\/revisions"}],"predecessor-version":[{"id":52,"href":"https:\/\/carriehandmade.com\/en\/wp-json\/wp\/v2\/pages\/48\/revisions\/52"}],"wp:attachment":[{"href":"https:\/\/carriehandmade.com\/en\/wp-json\/wp\/v2\/media?parent=48"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}